SOLAR & BATTERY MONEY BACK PROMOTION GAMING ACTIVITY RULES

1. PROMOTER

The promoter of this promotion is:

Legal Business Name: Innovate Electrical and Solar
ABN: 21 159 518 420
NSW Trade Promotion Authority Number: TP/05399

Business Address: 98-100 Station Rd Toongabbie NSW 2147
Email: accounts@innovateelectrical.com.au
Telephone: 1300 720 958

For the purposes of these Rules, the promoter is referred to as the “Promoter”.

2. PROMOTION PERIOD

The promotion commences at 9:00 am on 1 October 2026 and closes at 9:00 am on 23 December 2026.

All times are Sydney, New South Wales time.

The Promotion Period is the period during which eligible purchases may qualify for entry into the promotion.

3. WHO CAN ENTER

The promotion is open to Australian residents who meet all the below entry criteria:

• are aged 18 years or over;
• are the homeowner of the residential property at which the eligible solar photovoltaic system and/or battery system is supplied and installed;
• purchase an eligible solar photovoltaic system and/or battery system from the Promoter during the Promotion Period only;
• have the eligible system supplied and installed by the Promoter at the residential address stated on the relevant invoice;
• satisfy all purchase, installation and payment requirements contained in these Rules; and
• provide any information reasonably required by the Promoter to verify their eligibility.

The following persons are not eligible to enter:

• the Promoter;
• any person directly involved in conducting the promotion;
• any person directly involved in determining the winner;
• any employee of the Promoter who is directly involved in conducting the promotion;
• any person involved in the management of a business benefiting from the promotion; and
• the immediate family members of persons who are excluded from participating under these Rules.

4. ELIGIBLE PURCHASE

To qualify for an entry, the participant must purchase an eligible solar photovoltaic system and/or residential battery system from the Promoter during the Promotion Period.

The eligible purchase must be for the supply and installation of the solar photovoltaic system and/or battery system at the residential address stated on the participant’s invoice.

The system must be supplied and installed by the Promoter.

The purchase must result in an invoice being issued by the Promoter for the supply and installation of the eligible system.

The invoice must be paid in full in accordance with these Rules before the Promotion closes.

5. PURCHASE, SUPPLY, INSTALLATION AND PAYMENT REQUIREMENT

To qualify for the promotion, all of the following requirements must be satisfied before 9:00 am on 23 December 2026:

1. The participant must have purchased an eligible solar photovoltaic system and/or battery system from the Promoter.
2. The Promoter must have supplied the eligible system.
3. The Promoter must have installed the eligible system at the residential address stated on the relevant invoice.
4. The supply and installation of the eligible system must have been completed.
5. The Promoter must have issued an invoice for the completed supply and installation.
6. The participant’s invoice must have been paid in full, to the promoters nominated bank account
7. The participant must otherwise satisfy all eligibility requirements contained in these Rules.

All seven requirements must be satisfied before the Promotion closes.

If any of these requirements have not been satisfied by 9:00 am on 23 December 2026, the purchase will not qualify for entry.

6. WHAT DOES NOT QUALIFY AS AN ENTRY

For the avoidance of doubt, the following do not constitute an eligible entry by themselves:

• requesting a quotation;
• receiving a quotation;
• accepting a quotation;
• making an enquiry;
• signing a contract;
• paying a deposit;
• making a part-payment;
• receiving finance approval;
• submitting a finance application;
• having an installation booked or scheduled;
• commencing an installation that has not been completed;
• having an invoice issued but not paid in full; or
• purchasing a system that has not been supplied and installed by the Promoter.

The participant must satisfy all applicable purchase, supply, installation, invoicing and payment requirements before the Promotion closes.

7. HOW TO ENTER

Each eligible completed purchase that satisfies all requirements of these Rules will receive one entry into the promotion.

There is no separate entry fee for the promotion.

Entry is obtained through the purchase of the eligible solar photovoltaic system and/or battery system at its normal retail value after any government rebate.

A participant may receive more than one entry if they make multiple separate eligible purchases during the Promotion Period, provided that each separate purchase independently satisfies all requirements of these Rules.

A participant may win only one prize in this promotion.

8. PAYMENT IN FULL

The eligible purchase must be paid in full before the Promotion closes.

For the purposes of these Rules, “paid in full” means that the full amount payable to the Promoter for the eligible supply and installation has been received by the Promoter, subject to the specific provisions applying to financed purchases.

A deposit or part-payment does not constitute payment in full.

Where payment is made by electronic transfer, payment will be considered received when the funds have been received and cleared into the Promoter’s nominated account.

Where payment is made by credit card or another payment method, payment will be considered received subject to the Promoter’s normal payment processing and settlement procedures.

9. FINANCED PURCHASES

Customers who purchase an eligible solar photovoltaic system and/or battery system using an approved finance arrangement may participate in the promotion.

For a financed purchase, the purchase will be considered paid in full to the Promoter when the Promoter has received the full amount payable to the Promoter under the relevant invoice through the applicable finance arrangement.

The fact that the homeowner continues to owe money to a finance provider does not, by itself, prevent the purchase from being considered paid in full for the purposes of these Rules.

However, the Promoter must have received the full amount payable to it for the eligible supply and installation before the Promotion closes.

The prize for a financed purchase will be dealt with in accordance with clause 15 of these Rules.

Finance interest, establishment fees, account fees, late fees and other charges payable to a finance provider are not included in the Eligible Out-of-Pocket Cost unless expressly stated otherwise in these Rules.

Any finance arrangement remains subject to the finance provider’s approval and applicable terms and conditions.

10. INSTALLATION REQUIREMENT

The eligible solar photovoltaic system and/or battery system must be supplied and installed by the Promoter at the residential property identified on the relevant invoice.

The installation must be completed before the Promotion closes.

An installation that is incomplete at the closing time does not qualify for entry.

If the installation is delayed, postponed or otherwise not completed before the closing time, the purchase will not qualify for entry.

Where the Promoter uses a contractor or subcontractor to carry out installation work on its behalf, the installation will be treated as an installation by the Promoter for the purposes of these Rules.

11. INVOICE REQUIREMENT

The Promoter must have issued an invoice for the eligible supply and installation before the Promotion closes.

The invoice must identify, or otherwise allow the Promoter to identify:

• the homeowner;
• the residential installation address;
• the eligible solar photovoltaic system and/or battery system;
• the amount payable; and
• the Promoter.

The Promoter’s records will be used to verify the relevant invoice and the amount paid by the participant.

12. PRIZE 

    There will be one (1) winner.

    The winner will receive a prize equal to 100% of the Eligible Out-of-Pocket Cost paid by the winning homeowner towards the supply and installation of the eligible solar photovoltaic system and/or battery system, up to a maximum prize value of $20,000 (including GST).

    Where the winner’s Eligible Out-of-Pocket Cost is less than $20,000, the winner will receive an amount equal to the actual Eligible Out-of-Pocket Cost.

    Where the winner’s Eligible Out-of-Pocket Cost is $20,000 or more, the maximum prize payable will be $20,000.

    For example:

    • If the winner’s Eligible Out-of-Pocket Cost is $12,000, the prize will be $12,000.

    • If the winner’s Eligible Out-of-Pocket Cost is $18,500, the prize will be $18,500.

    • If the winner’s Eligible Out-of-Pocket Cost is $20,000, the prize will be $20,000.

    • If the winner’s Eligible Out-of-Pocket Cost is $25,000, the prize will be limited to $20,000.

    The maximum total prize value for this promotion is $20,000.

    The prize will be calculated strictly in accordance with the definition of Eligible Out-of-Pocket Cost contained in these Rules.

    The Eligible Out-of-Pocket Cost does not include:

    • government rebates;

    • government incentives;

    • subsidies;

    • Small-scale Technology Certificates or similar benefits;

    • rebates or incentives claimed or received by the Promoter;

    • finance interest;

    • finance establishment fees;

    • finance account fees;

    • finance late-payment fees;

    • amounts paid to third parties; or

    • any other amount that was not actually paid by the homeowner to the Promoter towards the eligible supply and installation.

    The prize is not transferable except where required by law.

13. ELIGIBLE OUT-OF-POCKET COST

For the purposes of this promotion, “Eligible Out-of-Pocket Cost” means the amount actually paid by the winning homeowner to the Promoter towards the supply and installation of the eligible solar photovoltaic system and/or battery system at the residential address stated on the relevant invoice.

The Eligible Out-of-Pocket Cost does not include:

• any government rebate;
• government incentive;
• subsidy;
• Small-scale Technology Certificate or similar benefit;
• rebate claimed or received by the Promoter;
• incentive claimed or received by the Promoter;
• amount paid by a government body or other third party;
• finance interest;
• finance establishment fees;
• finance account fees;
• finance late-payment fees;
• amounts paid to a finance provider rather than the Promoter;
• amounts paid to third parties rather than the Promoter; or
• any other amount that was not actually paid by the homeowner to the Promoter towards the eligible supply and installation.

For clarity, the prize is based on the homeowner’s actual eligible out-of-pocket payment to the Promoter and does not include any associated rebate claimed or received by the Promoter in connection with supplying and installing the system.

14. REBATES, GOVERNMENT INCENTIVES AND OTHER BENEFITS

Any rebate, incentive, subsidy, certificate or other financial benefit associated with the eligible system that is claimed, received or retained by the Promoter is excluded from the calculation of the prize.

The winner will not receive a prize calculated on an amount that was not actually paid by the homeowner towards the eligible supply and installation.

If an amount has been deducted from the homeowner’s invoice because of a rebate, incentive or other benefit claimed by the Promoter, that amount will not form part of the Eligible Out-of-Pocket Cost.

15. PRIZE FOR FINANCED PURCHASES

Where the winning purchase was financed, the maximum prize payable is $20,000  will first be applied towards the outstanding finance balance associated with the eligible solar photovoltaic system and/or battery system.

The prize will not be paid to the winner as unrestricted cash while an outstanding finance balance relating to the eligible purchase remains payable, unless otherwise permitted by the applicable finance arrangement and agreed by the relevant finance provider.

The Promoter may pay the applicable prize amount directly to the relevant finance provider for the purpose of reducing or paying out the finance balance.

If the prize amount exceeds the outstanding finance balance, any remaining amount will be paid to the winner, subject to verification and applicable law.

The winner may be required to provide evidence of the outstanding finance balance before the prize is awarded.

16. RANDOM DRAW

The winner will be selected by random draw from all valid eligible entries.

The draw will take place on:

Date: 23 December 2026
Time: 1pm
Location: Online

The winner does not need to be present at the draw.

Each valid eligible entry will have an equal chance of being selected.

The Promoter will use a random selection method that is reasonably capable of producing a fair and impartial result.

17. WINNER VERIFICATION

The Promoter will verify the winning entry before awarding the prize.

The Promoter may require the winner to provide reasonable evidence including:

• proof of identity;
• proof of age;
• proof of residential address;
• purchase contract;
• invoice;
• payment receipt;
• bank or payment confirmation;
• evidence that the system was supplied;
• evidence that the system was installed;
• installation documentation;
• finance documentation, where applicable; and
• any other reasonable documentation required to verify eligibility or calculate the prize.

The Promoter may compare information supplied by the winner with its own business and accounting records.

If the Promoter reasonably determines that the selected entry does not satisfy these Rules, the entry may be declared invalid and a redraw may be conducted.

18. WINNER NOTIFICATION

The winner will be notified using the contact details provided to the Promoter.

The winner will be notified within a reasonable period following verification of the winning entry.

The winner may also be announced through the Promoter’s website and/or social media channels, subject to applicable privacy laws.

The winner must respond to the Promoter within 14 days of being notified.

19. UNCLAIMED PRIZE

If the winner cannot be contacted, does not respond within 14 days, fails to provide the required verification information, is found to be ineligible or otherwise does not validly claim the prize, the Promoter may conduct a redraw.

The Promoter will make every reasonable effort to contact the winner before conducting a redraw.

Any redraw will be conducted using the same random selection method as the original draw.

The redraw will take place on:

Date: 22 January 2027
Time: 2pm
Location: online

The redraw winner will be notified using the contact details provided at entry.

20. CANCELLED, REFUNDED OR INVALID PURCHASES

An entry will be invalid if, before the winner is determined:

• the purchase is cancelled;
• the contract is terminated;
• the system is not supplied;
• the system is not installed;
• the installation remains incomplete;
• the invoice has not been paid in full;
• the purchase is refunded;
• the participant receives a full refund of the eligible purchase;
• the participant provides false or misleading information; or
• the participant otherwise ceases to satisfy the eligibility requirements.

If a winning entry subsequently becomes invalid, the Promoter may declare the entry invalid and conduct a redraw.

21. NO TRANSFER OF ENTRY

An entry is associated with the eligible homeowner who made the eligible purchase.

An entry cannot be sold, transferred or assigned to another person.

The prize is not transferable except where required by law or expressly permitted by these Rules.

22. DISQUALIFICATION

The Promoter may disqualify an entrant if it reasonably believes that the entrant:

• has breached these Rules;
• has provided false or misleading information;
• has attempted to manipulate the promotion;
• has interfered with the entry or draw process;
• has engaged in fraudulent conduct;
• has attempted to obtain an unfair advantage; or
• is otherwise not eligible to participate.

The Promoter’s decision regarding the validity of an entry will be made in accordance with these Rules and applicable law.

23. FAIRNESS OF THE PROMOTION

The promotion will be conducted fairly and impartially.

All valid eligible entries received during the Promotion Period will be included in the draw.

The Promoter will not knowingly exclude a valid eligible entry from the draw.

The winner will be selected randomly.

24. CHANGES TO THE PROMOTION

The Promoter will conduct the promotion in accordance with these Rules and applicable NSW community gaming laws.

If a change to the promotion or these Rules becomes necessary, the Promoter will take reasonable steps to notify participants or make the amended information publicly available.

Where required, the Promoter will notify NSW Fair Trading of any substantial change to the promotion or these Rules.

25. PRIVACY

Personal information collected in connection with this promotion will be handled in accordance with the Promoter’s Privacy Policy.

Personal information may be collected and used for:

• administering the promotion;
• processing and verifying entries;
• contacting entrants;
• verifying the winner;
• calculating and awarding the prize;
• maintaining records; and
• complying with applicable legal requirements.

Where a participant has separately consented to receive marketing communications, their personal information may also be used for marketing purposes in accordance with applicable privacy and spam laws.

26. PUBLICATION OF WINNER

The Promoter may publish the winner’s name or other information required by applicable law for the purpose of announcing the result of the promotion.

The Promoter will not use the winner’s photograph, testimonial, image or likeness for separate advertising or promotional purposes without obtaining any consent required by law.

27. COSTS ASSOCIATED WITH CLAIMING THE PRIZE

The prize itself will be provided without any additional charge imposed by the Promoter for claiming the prize.

The winner remains responsible for any personal costs that may arise from receiving, using or dealing with the prize where those costs are not the responsibility of the Promoter under these Rules or applicable law.

28. CONSUMER RIGHTS

Nothing in these Rules excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable law, including the Australian Consumer Law.

29. DISPUTES

Any dispute concerning the conduct of the promotion, eligibility, determination of the winner or claiming of the prize should initially be directed to the Promoter.

The Promoter will consider genuine disputes in good faith and in accordance with these Rules and applicable law.

Nothing in this clause limits any rights or remedies available to a participant under applicable law.

30. AUTHORITY

This promotion is conducted pursuant to the Promoter’s NSW Trade Promotion Authority.

NSW Trade Promotion Authority Number: TP/05399

The Promoter will comply with the applicable requirements of the Community Gaming Act 2018 (NSW) and Community Gaming Regulation 2020 (NSW).

31. AVAILABILITY OF RULES

These Rules will be made available free of charge to participants and potential participants.

The Rules will be available at: https://innovateelectrical.com.au/promo-terms-and-conditions/

Website:

The Promoter will clearly identify where the full Rules can be accessed in promotional advertising.

32. ADVERTISING

All advertising for the promotion will:

• clearly identify the promotion;
• identify the applicable NSW Trade Promotion Authority number;
• clearly identify the Promotion Period;
• clearly explain the key eligibility requirements;
• clearly identify that the