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What Our Customers Say

Real reviews from real customers across Sydney's north-west — verified by Google.

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John Broome profile picture
John Broome
10 September 2026
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Leah and David from Innovate were highly professional in recommending the right battery & solar system for us. The installation went smoothly on the planned date agreed. We've now had our system for two months and have cut our monthly power bill by 88%. We are happy with that!
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Brian profile picture
Brian
9 September 2026
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Thankyou for helping us negotiate the Solar Panel and Solar Battery industry. It is rare today to find honest, prompt and excellent advice whilst negotiating a complex industry. The Office and Field staff delivered, polite and great service. Once again, Thankyou All, for a great experience and a great product.
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MARIE LIDDLE
16 July 2026
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Extremely professional and knowledgeable. Service was second to none from Leah to David (Installation Team).
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Nicholas Perkins profile picture
Nicholas Perkins
26 May 2026
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Great experience with Innovate Electrical and Solar. This is the second time I’ve used David, Leah, and the team, and again they were professional, efficient, and easy to work with. They handled a couple battery manufacturer challenges quickly and diligently, liaising directly with the manufacturer to resolve everything and ensure the system was working perfectly. Very happy with the result and will continue to use them for any future work.
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NMinh Lu profile picture
NMinh Lu
21 May 2026
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We are extremely impressed with the quality of the solar installation and the overall service provided. A special thank you to Leah Amirchian, who supported us throughout the whole process. Her communication was clear, timely, and very helpful. She responded quickly to every question and made the experience smooth and stress free. David is an excellent team leader professional, knowledgeable, and very thorough. The installation workflow was well coordinated and completed to a very high standard. We are very happy with the system and the service we received. Highly recommend this company for their high-quality products, excellent customer service, and outstanding professionalism. Minh
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Chandru Narayanan profile picture
Chandru Narayanan
6 May 2026
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Great experience doing business with Innovate Solar. Leah and David was very pleasant to work with. They both were patient enough to answer all my questions about the home battery setup. Very knowledgeable as well. Will definitely work with them in furute for any upgardes and general electrical works. Highly recommended. The install was clean and very professional.
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Lynda profile picture
Lynda
5 May 2026
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It has been a pleasure dealing with Innovate. The team is very professional and David is very knowledgeable and helpful and always goes the extra distance. We will recommend Innovate whenever we can and intend to use you for any future electrical works as well.
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Ben L. profile picture
Ben L.
2 May 2026
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We had an great experience with Innovate Electrical & Solar. We were looking to get a battery and solar system installed before the reduction in rebates and there were some tight timelines. However Leah was very professional and transparent through the whole process, offering alternatives in case equipment didn't arrive in time. David and the team of installers were also all very professional and friendly on the day and did a tidy installation. I would not hesitate to recommend them!
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ahr zee
30 April 2026
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Leah, David, and the team have been phenomenal during the whole process of installing our solar system. They were extremely helpful and happily answered all our questions during the quotation phase. David, the lead installer was courteous, and actually proposed a higher capacity battery at a cheaper price. The installers were very professional, friendly, and installed promptly. We have been very satisfied with the battery and solar install and believe that the team will maintain our system reliably. I highly recommend them.
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A O profile picture
A O
29 April 2026
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From start to finish Innovate Electrical and Solar were fantastic. Leah was extremely help and explained the whole process, providing quotes for multiple battery and solar systems. These quotes also included the removal of an existing solar system, as well as a full upgrade of the mainboard. We ended up deciding on a 13.6KW set of solar panels (Jink Solar Tiger), with a 15KW 3-phase inverter and 49.9KWh battery (GoodWe ESA). I indicated to Leah, that we intended to complete a roof repair and restoration around the same time. She arranged for David and his team to come and complete the site inspection as well as remove the existing system. This allowed for the roof repairs to be completed without a solar system on the roof (which the roofer was extremely thankful for). During the site inspection David was extremely helpful and explained the whole process, including the optimal location for the battery. This ended up being on the sheltered south wall of my house, avoiding the build-up of heat in the garage (as well as removing the issue of reducing car space). During the intervening couple of weeks, Leah notified me of a supply issue, which was looking like impacting the ability to install the 15KWh 3-phase inverter. Leah explored a number of solutions and in the end was able to source the inverter last minute from an interstate distributor. Leah kept us informed the whole way through and the effort that Leah took was greatly appreciated. Once the roof repairs were completed (slight delays due to weather), Leah arranged for David and the team to return and complete the installation. David and his team arrived around 7:30am and began preparing for the installation. Whilst this was happening Luke, walked me through the upgrade to the mainboard, including checking which circuits I wanted on battery backup. Thorough the day David and the team provided me updates on the progress. Due to the size of the system (and the fact that the mainboard was ancient) David and the team finished up the installation around 4:30pm. David then walked me through the setup of the system, as well as showed me how to use the GoodWe SEMS+ app. By the time the team had packed and cleaned up it was roughly 5:30pm. Unfortunately, during the night two the circuits on the battery back up tripped. One of the circuits was unable to be reset and I contacted David the next morning for support. During the day, I also noticed that the excess solar was not exporting to the grid. David returned that evening troubleshoot both issues. David ended up spending over two hours working out the issues, as well as removing two faulty sensors lights and replacing one of them. Since then (nearly two weeks), the system has worked perfectly. We have been able to complete our day to day (including charging an EV) and have yet to import any power from the grid, though I suspect this may happen in the middle of winter. In summary, Leah, David and the team were fantastic, they ensured that the installation was as smooth as possible. I would highly recommend their services and would happily use them again in the future.
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